To engage with your customers online in the UK, you can adopt these ten fresh approaches:

  1. Personalisation at Scale through data insights aimed at comprehending and meeting your customers' preferences more effectively.
  2. Influencer Partnerships can offer genuine endorsements, helping expand your reach to untapped audiences.
  3. Chatbots and AI Assistants are perfect for providing instantaneous customer service.
  4. Augmented Reality Experiences provide engaging virtual try-ons that captivate your audience.
  5. Storytelling in Content Marketing is an excellent way to forge emotional connections effectively with your audience.
  6. Optimisation for Voice Search increases discoverability, allowing you to reach customers using voice-activated gadgets.
  7. Interactive and Gamified Content hooks your audience with entertainment and enhanced engagement.
  8. Omnichannel Marketing offers a fluid journey for your customers and ensures your message is consistent across platforms.
  9. Data-Driven Customer Segmentation allows for precise targeting, ensuring you connect with the right audience.
  10. Webinars and Live Streaming facilitate direct interaction with potential customers, stretching your reach globally.
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Tip

Keep an eye on performance metrics regularly to refine your strategies accordingly.

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Example

Imagine a furniture shop using AR to demonstrate how a sofa fits into a customer's living room.

While these approaches are generally effective, tailoring them to specific industries and constantly assessing their efficiency is key to thriving in practice.