I’ve forgotten my password. What should I do?
On the Password Reset page, simply enter your registered email address and request new login details. If you don’t receive the email within a few minutes, please contact our customer support — we’ll be happy to assist you.
📄 You can also read our detailed guide on password recovery.
What happens after the trial period ends?
Once the trial has ended, you can choose between the Mini or Premium plans and continue invoicing. If you don’t select a plan, your account will become inactive with no obligations. You don’t need to cancel it. You can return anytime and reactivate your account by purchasing a plan.
I’m on the Mini plan and want to upgrade to Premium. Do I need to pay the full price?
No. When upgrading from Mini to Premium , the cost of the Premium plan will be reduced by the amount you’ve already paid for Mini. You’ll only pay the difference.
How can I issue an invoice in a different language or currency?
When creating an invoice, you can select the language and currency directly in the Settings section of the form. If you don’t see the currency you need, please contact us — we’ll be happy to add it.
📄 Find out more in our guides:
How do I change the sorting order of invoices?
In the Invoices section, you can sort invoices by any column by clicking the small arrows next to the column title (e.g. invoice number, customer name, etc.).
⚠️ If you don’t use consistent numbering sequences (for example, restarting numbering from 1 each year), sorting by invoice number might be inaccurate — invoices with duplicate numbers may appear at the top.
How do I mark an invoice as paid?
First, enable invoice statuses in My Account → Account Settings. Then in the Invoices section, simply tick the “paid” box next to the relevant invoice.
💡 The payment date is automatically set to the current date but can be adjusted in the popup window that appears after ticking the box.
How do I save new details (e.g., account number) in the form?
Simply update the desired details directly in the invoice form and issue the invoice. By issuing the invoice, the system will automatically save the new information and pre-fill it on subsequent invoices.
Is there a risk of data misuse from the invoice?
No. There is absolutely no risk of misuse of personal or company data you provide on the invoice. Our service is technically secure, and the data you enter is neither stored nor shared with third parties. All information you enter when creating an invoice is not stored anywhere or provided to any third parties. The connection between your device and our server is protected by encrypted HTTPS protocol, ensuring your data remains secure.