A proforma invoice is a preliminary document that serves as a request for payment in advance – typically for the full amount. It is not an accounting or tax document, so it does not appear in your books and does not create a tax obligation. It is most commonly used when you want your customer to pay before you deliver the goods or service. Once payment is received, you issue a proper invoice.

What should a proforma invoice include?

A proforma invoice has no legally prescribed format – precisely because it is not a tax document. However, to ensure the customer knows what to pay, how much and where to send the money, it should include the following details:

#

Once you receive payment based on a proforma invoice, issue a proper invoice referencing the proforma number. This creates a clear document trail: proforma (payment request) → final invoice (tax document).

<span class="translation_missing" title="translation missing: en-GB.ctas.info_box.main_image_alt">Main Image Alt</span>

When and why is a proforma invoice used?

A proforma invoice is issued when you want payment from the customer in advance and need to provide them with the payment details:

  • Advance payment for goods or services – You don't want to deliver until the money is in your account. The proforma tells the customer the exact amount, bank details and payment reference.

  • International trade – In cross-border transactions, a proforma is the standard document on which the customer pays in advance or arranges customs clearance. It is often required by banks and customs authorities.

  • New customers or one-off orders – For customers with no payment history, a proforma ensures they pay before you begin fulfilling the order.

  • Formal quotation with payment details – A proforma also serves as a binding offer that the customer can confirm by making the payment.

<span class="translation_missing" title="translation missing: en-GB.ctas.note_box.main_image_alt">Main Image Alt</span>

Proforma invoice vs. advance invoice: Both documents serve as a request for payment before delivery and neither is a tax document. The difference is that a proforma is typically issued for the full amount – the customer pays everything up front and you then issue a final invoice. An advance invoice requests a partial payment, with a final invoice issued after delivery to settle the remaining balance.

Invoice like a professional.
Your customers will see that the invoice matches your brand.

Add your logo, brand colours or stamp in just a few seconds. The editable templates are easy to customise to suit your needs.

templates logo

Your logo on every invoice

Upload your own logo and give every invoice a professional look that's unmistakably yours.

templates colours correct

Your brand colours

Choose your brand colours so your invoices are consistent with your business's visual identity.

templates stamp

Add your stamp

Need a company stamp on your invoices? Simply upload it – it'll appear automatically in the right place.