Code of conduct
Code of conduct is a short set of rules that explains how your organisation expects people to behave. It supports legal duties and good practice in areas like honest record‑keeping, fair invoicing and dealing with customers and suppliers. It usually applies to owners, staff and often contractors or partners.
Many businesses use two versions: an internal code for employees, and a supplier or partner code. The internal one sets daily standards inside the company. The supplier code sets minimum standards for third parties, such as anti‑bribery, data protection and accurate billing.
What a typical code of conduct covers:
- Integrity and compliance with the law
- Accurate financial records, expenses and approvals
- Clear, honest invoicing and payment practices
- Conflicts of interest
- Gifts, hospitality and entertainment
- Anti‑bribery, anti‑fraud and fair competition
- Data protection and confidentiality
- Health, safety and a respectful workplace
- How to raise concerns (whistleblowing)
Make it practical
Keep it short, use plain language and a few simple examples. Share it with staff and suppliers, and store it where people can find it.
